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Health Claims & Realities:
When it Sounds Too Good to be True
March 2007 – Vol. 11, No. 3
Editors: Janet M. Pollard, MPH; and Carol A. Rice, Ph.D., R.N.
Though our reasons may all be different, most people want to be healthier in some way. We want less stress and more energy, less weight and more fitness, less effort and more result. It can be hard to face the idea of making sacrifices to reach our long-term health goals. But making permanent lifestyle changes is usually what’s required to get healthy and stay healthy.
One of the pitfalls we fall prey to is looking for the “quick fix,” and marketers know this about us. We are bombarded with ads for so-called “healthy” foods, weight-loss supplements that will drop the fat while we continue to eat as always, dietary supplements that will give us energy or reduce hot flashes, and the latest new piece of exercise equipment—guaranteed to give us an abdominal “six pack” of muscle tone in just 5 minutes a day. Testimonials from people, with pictures of their former and new selves, draw us into the “quick and painless” possibilities. The truth is, if it sounds too good to be true, it probably is.
Before you consider buying into any product or program that claims to be healthy or give you healthy results, get the facts. Consider the following points, and avoid buying into products (including books, remedies, pills, supplements, or programs) if they:
- make claims that seem too good to be true;1
- claim a quick, dramatic, or painless cure;1,2
- claim a special, secret, or ancient formula or ingredient;1,2
- talk about a “miracle” drug or product that will effectively treat a wide variety of ailments;1,3
- claim to be a “scientific breakthrough” (often stating that the medical establishment overlooked or suppressed the information);2,3
- claim to be a cure for aging or a cure for a disease that is not yet understood by medical science;1
- are advertised by testimonials or undocumented case histories1 by “satisfied customers”;3,4
- are available only by mail or from an exclusive supplier;3
- claim hard things (losing weight, stopping smoking) are easy;5
- emphasize that “natural” is better;
- are the only site or source making such claims;2
- pressure with limited time offers;
- use a sensational writing style (e.g., lots of exclamation points);2
- use a lot of technical jargon or impressive-sounding terms, like “thermogenesis” or “hunger stimulation point”;4,6
- offer a “free” gift or larger amount of the product as a “special promotion”;1
- require advance payment and claim limited availability of the product;1
- promise no-risk “money-back guarantees”;3,6,7
- claim persecution by the medical profession.
Making healthy change may not be easy, but the benefits are worth it. Don’t fall into the trap of thinking you can do it the “quick and easy” way. Take small steps that allow you to have success often along the way as you reach your long-term goals to becoming healthy and staying that way.
For credible resources to guide you toward healthy changes, see the “Healthy Resources” handout (PDF).
Will the Real Remedy Please Stand Up? – The Healthy Truth
Whether you’re looking for a short cut to lose weight or a cure for a serious ailment, health fraud trades on false hope.6 Not only might you waste money, but unproven remedies may be harmful; they can keep people from seeking and getting needed medical treatment and advice.1,6
If you have a serious ailment—such as arthritis, diabetes, a heart condition, or cancer—always seek the advice and care of your health care professional. For those areas where we are often trying to improve—such as exercising, eating, and smoking—the next few sections will point us to the truth about making behavior changes in these areas of our lives and give us tips to help us make better, more informed decisions as consumers.
Exercise Claims: The “No Sweat” Fallacy
TRUTH: “There’s no such thing as a no-work, no-sweat way to a healthy, toned body. Deriving the benefits of exercise requires doing work”5…although, it doesn’t have to feel like work.
Exercise can be very enjoyable if you start slow, choose something you like, and use motivational strategies to keep you going. Before you jump into the next fitness fad, the Federal Trade Commission offers this advice:
- Ignore claims that an exercise machine or device can provide long-lasting, easy, “no-sweat” results in a short time. You can’t get the benefits of exercise unless you exercise. It is virtually impossible to achieve major changes in appearance in a few days or weeks, such as losing “7 inches in 7 days.”
- Question claims that a product can burn fat off a particular part of the body or “spot” reduce. Achieving a major change in your appearance requires sensible eating and regular exercise that works the whole body. In general, exercise equipment that works the whole body or major parts of it probably helps you burn more calories than devices that work only one part of the body—and the more you use the equipment, the more calories you’ll burn.
- Read the ad’s fine print. Advertised results may be based on more than just using a machine; they also may be based on restricting calories—this is often stated in the fine print or as a footnote. In fact, exercise and diet together are much more effective for achieving a healthy, toned body than either tactic alone.
- Be skeptical of testimonials and before-and-after pictures from “satisfied” customers. Their experiences “may not be typical.” Again, read the fine print.
- Do the calculations when you read statements like “three easy payments of…” The advertised cost may not include shipping, handling, sales tax, or delivery and set-up fees. Find out the details before you order.
- Get details on warranties, guarantees, and return policies. A “30-day money-back guarantee” may not sound as good if you have to pay shipping on a bulky piece of equipment you want to return.
- Check out the company’s customer and support services. Call to get an idea of how easy it is to reach a company representative and how helpful he or she is.5,8
After you’ve evaluated advertised claims, but before you make a final purchase, check the following:
- Will the equipment help you achieve your desired goals (e.g., build strength, increase endurance, enhance health, etc.)?
- Will you stick to the program? Think of all the yard sales stocked with unused exercise equipment, and decide if you are ready to commit to this activity on a regular basis.
- Try out the equipment at a gym or recreation center, and check consumer and fitness magazines that rate/test exercise equipment. Though claims for a piece of equipment may be valid, if it is uncomfortable, hard to use, or you don’t like doing it, chances are it will gather dust and not help you burn calories.5
Food & Supplement Claims: The “Magic Pill” Fallacy
TRUTH: A healthy diet consists of a variety of nutrient-rich foods emphasizing fruit, vegetable, whole grain, and low-fat sources of vitamins and minerals.
TRUTH: Dietary supplements should not replace a healthy diet.
“Federal law allows for certain claims to be made in the labeling of food and supplements. These include claims approved by the Food and Drug Administration (FDA) that show a strong link, based on scientific evidence, between a food substance and a disease or health condition. These approved claims can state only that a food substance reduces the risk of certain health problems—not that it can treat or cure a disease. Two examples of approved claims are: “The vitamin folic acid may reduce the risk of neural tube defect-affected pregnancies,” and “Calcium may reduce the risk of the bone disease osteoporosis.”6
Dietary supplements also may carry claims in their labeling that describe the effect of a substance in maintaining the body’s normal structure or function, as long as the claims don’t imply the product treats or cures a disease. The FDA does not review or authorize these claims. An example of such a claim is, “Product B promotes healthy joints and bones.” When a dietary supplement is promoted with a claim like this, the claim must be accompanied with the disclaimer, “This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent disease.”6
To learn more, see the FDA’s “Claims that can be Made for Conventional Foods and Dietary Supplements”.6
Many of us are interested in food and dietary supplements for their potential medical/health benefits. For this reason, we’ve created the following “Guide to Credible Food, Supplement, and Alternative Medicine Information” (PDF) handout.
If you are thinking of taking a dietary supplement (whether it’s a vitamin, mineral, herb, extract, etc.), the FDA urges you to check your assumptions:11
- #1 Questionable Assumption: “Even if a product may not help me, it at least won’t hurt me.” It’s best not to assume that this will always be true. When consumed in high enough amounts for a long enough time, or in combination with certain other substances, all chemicals can be toxic, including nutrients, plant components, and other biologically active ingredients.
- #2 Questionable Assumption: “When I see the term ‘natural,’ it means that a product is healthful and safe.” Consumers can be misled if they assume this term assures wholesomeness or that these food-like substances necessarily have milder effects, which make them safer to use than drugs. The term “natural” on labels is not well defined and is sometimes used ambiguously to imply unsubstantiated benefits or safety. For example, many weight-loss products claim to be “natural” or “herbal,” but this doesn’t necessarily make them safe. Their ingredients may interact with drugs or may be dangerous for people with certain medical conditions.
- #3 Questionable Assumption: “A product is safe when there is no cautionary information on the product label.” Dietary supplement manufacturers may not include warnings about potential adverse effects on their product labels. If consumers want to know about the safety of a specific dietary supplement, they should directly contact the brand’s manufacturer. It is the manufacturer’s responsibility to determine that the supplement it produces or distributes is safe and that there is substantiated evidence that the label claims are truthful and not misleading.
- #4 Questionable Assumption: “A recall of a harmful product guarantees that all such harmful products will be immediately and completely removed from the marketplace.” A product recall of a dietary supplement is voluntary. While many manufacturers do their best, a recall does not necessarily remove all harmful products from the marketplace.11
Talk with your doctor, dietician, or pharmacist. Some dietary supplements may interact with prescription and over-the-counter drugs, have unwanted effects during surgery, or have other serious adverse effects that need to be reported to the FDA (by phone at 1-800-FDA-1088 or online at http://www.fda.gov/medwatch/how.htm).
Weight Loss Claims: The “Quick & Easy” Fallacy
TRUTH: The best way to lose weight is to eat fewer calories and increase your physical activity so you burn more energy.9
TRUTH: The faster you lose weight, the more likely you’ll gain it back. Experts recommend a goal of about a pound a week.10 For most people, that means cutting about 500 calories a day from your diet, eating a variety of nutritious foods, and exercising regularly.9
“The use of deceptive, false, or misleading claims in weight loss advertising is rampant and potentially dangerous. Many supplements, in particular, are of unproven value or have been linked to serious health risks.”12 When evaluating a weight-loss product or program for yourself, be aware of claims that say they:
- cause weight loss of two pounds or more a week for a month or more without dieting or exercise. Achieving a healthy weight takes work. Take a pass on any product that promises miraculous results without the effort.
- cause substantial weight loss, no matter what or how much the consumer eats. Beware of any product that claims that you can eat all you want of high-calorie foods and still lose weight. Losing weight requires sensible food choices.
- cause permanent weight loss. Even if you’re successful in taking the weight off, permanent weight loss requires permanent lifestyle changes. Don’t trust any product that promises once-and-for-all results without ongoing maintenance.
- block the absorption of fat, carbs, or calories to enable consumers to lose substantial weight. Medical experts agree that there’s simply no magic non-prescription pill that will allow you to block the absorption of fat, carbs, or calories. The key to curbing your craving for those “downfall foods” is portion control. Limit yourself to a smaller serving or a slimmer slice.
- safely enable consumers to lose more than three pounds per week for more than four weeks. Losing weight at the rate of 1–2 pounds a week is the most effective way to take it off and keep it off. At best, products promising lightning-fast weight loss (e.g., lose 30 pounds in 30 days) are false. At worst, they can be harmful to your health.
- cause substantial weight loss for all users. Your habits and health concerns are unique. There is simply no one-size-fits-all product guaranteed to work for everyone. Team up with your health care provider to design a personalized nutrition and exercise program suited to your lifestyle and metabolism.
- cause substantial weight loss by wearing it on the body or rubbing it into the skin. You’ve seen the ads for diet patches or creams that claim to melt away the pounds. Don’t believe them. There’s nothing you can wear or apply to your skin that will cause you to lose weight.9,12,13
Tobacco Claims: The “Safe Smoking” Fallacy
TRUTH: There is no such thing as a safe smoke.14 In fact, no tobacco use is safe,
including cigarettes, cigars, or chewing tobacco.
“As with other products, the [Federal Trade] Commission’s primary role for tobacco products is to
ensure that products are marketed in a manner that is truthful, not misleading, and adequately substantiated. The
Commission does not pre-screen advertising claims for tobacco or any other product [emphasis added].
Instead, the agency addresses deception in the marketing of tobacco largely through post-market law enforcement
actions targeted against specific false or misleading claims or unfair practices, just as it does for other
products.
Despite coordinated efforts of the government and the public health community, tobacco use in the United States continues to cause substantial health risks. Products that could significantly reduce those risks could provide a substantial health benefit…” At the same time, consumers may be injured if advertisers make harm-reduction claims that turn out to be untrue or that exaggerate the benefits or safety of their products.”15
Thus, as with other advertised health claims, persons seeking tobacco cessation products should be aware of false claims, such as claims that a product:
- enables smokers to quit in a short time-span (e.g., seven days or less);
- enables smokers to quit quickly, effortlessly, and permanently;
- eliminates nicotine cravings;
- eliminates withdrawal symptoms or side effects, such as weight gain, insomnia, or tension;
- is more effective than nicotine patches, nicotine gum, and prescription medications.16 For more information on these alternatives, consult your doctor, pharmacist, or other credible health care provider.
For further information on best practices and programs to stop smoking, see this previous HealthHints issue: Tobacco Cessation (PDF).
As you strive to reach your goals, remember, if it sounds too good to be true, it probably is. Be a wise consumer of health products—read the fine print, talk to your doctor, and get the facts before buying into any health product. See the upcoming issue of HealthHints for more ideas on finding accurate health information.
Urban Legends, Hoaxes, & Half-Truths: Getting the Facts
With the Internet, text messaging, cell phones, and other fast-moving technology, information can be circulated quickly; but be careful about your source—not all health information is true. People have become experts at making information look like it is credible and playing on human emotion to get their information circulated for kicks or crime. One of the best ways to find out if a story is true is to first look at the following website: http://snopes.com/.
If someone sends you a message that your shampoo is causing cancer or their lotion reduces hot flashes, see the http://snopes.com/ website before taking their advice. You just might save yourself from throwing away a lot of money and ending up on yet another marketer’s mailing list, not to mention avoiding fraud and identity theft. (Also see: http://www.quackwatch.org/04ConsumerEducation/urbanlegends.html.)
References:
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National Institute on Aging (2006). Health quackery: spotting health scams. Retrieved February 23, 2007. From http://www.niapublications.org/agepages/healthqy.asp.
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U.S. Food and Drug Administration (2005). How to evaluate health information on the internet. Retrieved February 20, 2007. From http://www.fda.gov/oc/opacom/evalhealthinfo.html.
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U.S. Postal Inspection Service (2007). Fraudulent health and medical products. Retrieved February 23, 2007. From http://www.usps.com/websites/depart/inspect/fraud/quack.htm.
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U.S. National Library of Medicine (2006). MedlinePlus guide to healthy web surfing. Retrieved February 19, 2007. From http://www.nlm.nih.gov/medlineplus/healthywebsurfing.html.
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Federal Trade Commission (2007). Pump fiction. Retrieved February 20, 2007. From http://www.ftc.gov/bcp/conline/pubs/products/pumpfict.pdf.
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Federal Trade Commission (2001). Miracle health claims: add a dose of skepticism. Retrieved February 20, 2007. From http://www.ftc.gov/bcp/conline/pubs/health/frdheal.htm.
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Federal Trade Commission (2006) Evaluating diabetes claims. Be smart. Be skeptical. Retrieved February 20, 2007. From http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt145.htm.
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Federal Trade Commission (2003). Avoiding the muscle hustle: tips for buying exercise equipment. Retrieved February 20, 2007. From http://www.ftc.gov/bcp/conline/pubs/alerts/musclealrt.htm.
- Federal Trade Commission (2004). Weighing the evidence in diet ads. Retrieved February 20, 2007. From http://www.ftc.gov/bcp/conline/pubs/health/evidence.htm.
- Federal Trade Commission (2007). Amazing claims: you’ve seen the claims…here are the facts. Retrieved February 23, 2007. From http://www.ftc.gov/bcp/conline/edcams/waistline/index.htm.
- U.S. Food and Drug Administration (2005). Tips for the savvy supplement user. Retrieved February 20, 2007. From http://www.cfsan.fda.gov/%20~dms/ds-savvy.html#resources.
- Federal Trade Commission (2002). FTC releases report on weight-loss advertising. Retrieved February 20, 2007. From http://www.ftc.gov/opa/2002/09/weightlossrpt.htm.
- Federal Trade Commission (2003). FTC releases guidance to media on false weight-loss claims. Retrieved February 20, 2007. From http://www.ftc.gov/opa/2003/12/weightlossrpt.htm.
- Federal Trade Commission (2000). Cigars: no such thing as a safe smoke. Retrieved February 23, 2007. From http://www.ftc.gov/bcp/conline/pubs/alerts/cigaralert.htm.
- Federal Trade Commission (2003). Prepared statement of the Federal Trade Commission before the Committee on Government Reform United States House of Representatives. Retrieved March 3, 2007. From http://www.ftc.gov/2003/06/030503peelertestimony.htm.
- Federal Trade Commission (2003). Marketers of Smoke Away pay $1.3 million to settle FTC charge. Retrieved March 2, 2007. From http://www.ftc.gov/test.htm.

